Admin · hourly view
Open the synthetic 24-hour breach-rate + sentiment breakdown for the same five languages and channels.
Admin · review queue
Approve or reject every AI-drafted reply row — language filter, optional reject reason, status updates in place and persist across refreshes.
Demo · synthetic-only
Fifteen simulated inbound messages across English, Spanish, Portuguese, Japanese, and German — each one auto-detected for language and tone, with a localized draft reply and SLA chip. Negative tone or SLA-at-risk items are flagged for escalation.
Inbound · last hour
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